Question 1

What is Auto Block?

Accepted Answer

Auto Block is Detox's automatic block for compulsive use. You pick a continuous-use threshold (for example, 5 minutes), and Detox blocks your monitored apps the moment you've been using one of them for that long without a break.

It's the doomscroll catcher: when you go past your threshold on Instagram, TikTok, or any app you've added to your monitored list, Detox steps in.

Auto Block is not the same as Block Now (which you start manually for a fixed duration) or a Scheduled Block (which runs on days and time windows you set). Auto Block runs continuously in the background, fires only when you cross your continuous-use threshold, and uses Snooze (not Pause) when you need to bypass it briefly.

How it works

Auto Block watches the apps in your Monitored Apps list. The moment continuous use of one of them passes your threshold, Detox applies a block. Apps unblock automatically after the configured block duration, and monitoring resumes from zero, so if you keep using the same app continuously, the next block fires after another full threshold.

Auto Block runs in the background. You don't need to keep Detox open for it to work.

Setting it up

Auto Block is enabled by default after onboarding. To customize it:

Open Detox and go to the Blocks tab.
Tap the Auto Block card.
Adjust your settings:

| Setting | Default | What it does | |---|---|---| | Consecutive use limit | 5 minutes | How long continuous use is allowed before the block fires

Question 2

How is my progress calculated?

Accepted Answer

If you've looked at the Progress page and wondered where the numbers come from, this article walks through the calculation in plain language and answers the questions that come up most often.

The short version

Detox compares two things:

The screen time before Detox you reported during onboarding (or via the popup if you joined before the Progress page existed). This is your baseline.
The actual time you spend on your Monitored Apps while using Detox.

Each day, the difference between those two becomes your "saved" time for that day. Detox adds those daily savings up since you joined to get your cumulative hours reclaimed, and it extrapolates your current behavior forward across your remaining lifespan to get the years projected to be saved headline number on the dot grid.

If you saved nothing on a given day (you used your monitored apps more than your baseline), that day just counts as zero saved, not as negative. The number can only go up.

How can I modify my screen time before Detox?

Tap the pen / edit icon in the header of the Progress page. A sheet opens where you can adjust both baseline values, your age and your screen time before Detox, with the same wheel pickers you used during setup. Tap save, and the dot grid, hero stat, and cards all recalculate.

See the Progress page article for more on where this lives.

Why does my projected savings change ove

Question 3

How do I get a refund?

Accepted Answer

Refunds for Detox go through Apple, not through Detox directly. Apple is the merchant for every iOS subscription, so any refund decision is made on Apple's side, in Apple's refund flow.

This article walks through the path. If you also want to stop being charged in the future, that's cancellation, a separate step. See How do I cancel my subscription?.

Requesting a refund from Apple

Apple's refund page handles the request end-to-end. Open the page in your browser:

Sign in with the Apple Account that was charged, find the Detox subscription in your list of recent purchases, and submit the request with a short reason. Apple reviews it and decides whether to approve. We don't see the request and can't influence the decision.

Approval depends on Apple's policy and your individual situation (how recently you were charged, whether you've requested a refund before, etc.). Apple typically responds within a few days.

What if I cancelled but was still charged?

If you cancelled your subscription but a charge went through anyway, it usually means the cancellation didn't fully register before the renewal date, or it happened against a different Apple Account than the one you thought.

The fix is the same: request the refund through App

Question 4

What is Snooze?

Accepted Answer

Snooze pauses Auto Block monitoring for a short window you pick, so you can use a monitored app without getting blocked. You start a Snooze from the Detox home page, on the My current block widget, by tapping Snooze. The button only appears when Auto Block is the currently active block (not during a Scheduled Block or Block Now session).

Snooze is not the same as Pause (which is a break taken during an actively-running Scheduled Block or Block Now), and not the same as Urgent Unblock (the emergency 24-hour-cooldown release in Settings). Snooze only applies to Auto Block, only before a block fires.

If you meant something else: Pause an active Scheduled Block or Block Now → see What are Breaks?. Release every block right now in an emergency → see What is Urgent Unblock?.

How it works

When you snooze Auto Block, monitoring stops for the duration you choose. During that window, the apps on your Monitored Apps list won't trigger a block no matter how long you use them. When the snooze ends, monitoring resumes from zero, so the continuous-use counter starts fresh.

Snooze is only available before a block fires. Once Auto Block has triggered, you can't snooze your way out: wait the block duration out, or use Urgent Unblock for an emergency.

The Snooze button is not on the block screen. It live

Question 5

My subscription isn't showing up on a new device. How do I restore it?

Accepted Answer

If you have an active Detox subscription (renewing or Lifetime) and a new install of Detox isn't recognizing it, the fix is almost always about which Apple Account the device is signed into. Detox premium follows your Apple Account, not the specific device or installation, so the new device just needs to be on the right account and given a moment to sync.

The quick path

On the new device, open iPhone Settings → tap your name at the top.
Confirm you're signed in with the same Apple Account that originally bought the Detox subscription. If you're not, sign out and back in with the right one.
Open Detox. Wait a few seconds for the subscription state to refresh.
If Detox still shows the paywall, open Detox → Settings → Other settings → tap Connect your Apple ID (or confirm it's already connected). Signing in with Apple inside the app helps Detox sync your purchase explicitly.

That's enough in most cases. Premium should unlock on the new device once the sync completes.

If it still doesn't recognize

A few common reasons:

Multiple Apple Accounts on the same device. The "Apple Account for purchases" can be different from your iCloud account. On iPhone, Settings → your name → Media & Purchases shows which account purchases are billed to. That's the one your Detox subscription is tied to.
A subscription on someone else's account. If a family member bought Detox on their account and they're sharing via Apple Family Sharing, you

Question 6

What's in the Weekly Report?

Accepted Answer

The Weekly Report is a short story-style recap of how your week went on monitored apps. It shows up once a week and walks you through six pages of stats, comparisons, and a small note from us. It's the most concentrated look at your progress that Detox offers: you don't have to dig through cards on the Progress page to see how the week played out.

When you see it

The Weekly Report becomes available every Sunday. If you don't open it on Sunday, the entry point stays visible into Monday (until 11pm local time) so you don't lose your chance to see it.

You'll see two entry points to the report:

A widget at the top of the Home page (only on Sundays + Monday-before-11pm, only if you haven't opened the current week's report yet).
A card on the Progress page in the same window.

Tap either to open the report.

The six pages

The report is a sequence, not a dashboard. Tap to advance from page to page.

Cover: a soft intro to your week.
Hours lost: the time you spent on monitored apps this week. Shown in coral to make the cost feel real.
Hours saved: the time you didn't spend, relative to your pre-Detox baseline. Shown in green.
Key insights: a few highlights about the week (your best day, comparisons, notable shifts).
Best day: a closer look at the day you spent the least on monitored apps.
Acknowledgement: a short note from us closing out the report.

The whole thing is meant to take under a minute. The pages are

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